FAQs

Why is coverage for assessments considered “subjective”?

2022-04-08T20:24:38+00:00

Insurance companies have teams of specialists who will review and approve coverage for assessment services only once the assessment is complete and the resulting diagnosis is provided. They do not consider psychological testing “medically necessary” for “experimental” or “investigational” diagnoses. Diagnoses considered “experimental” or “investigational” vary depending on the insurance carrier and are subjective to [...]

Why is coverage for assessments considered “subjective”?2022-04-08T20:24:38+00:00

Why do I have to call my insurance and not you?

2022-04-08T20:24:17+00:00

Since mental health insurance can be subjectively reviewed by your insurance carrier, we legally cannot take responsibility for determining your coverage should the final result be different from the original estimate. As a provider we also are limited in our access to your specific policy information, and are not provided details such as family deductible [...]

Why do I have to call my insurance and not you?2022-04-08T20:24:17+00:00
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