Our goal is to help you understand the issues at hand and provide relief. We recognize that some test results may be difficult to process, and we are here to support you. If you have any questions or would like to meet with the psychologist for further discussion, we are available to assist you.
Paperwork! This will be sent to you via email and through our Patient Portal. All paperwork must be completed in advance as this will be used to help us prepare your account for cost estimations as well as the psychologist getting acquainted with the client prior to your arrival. We understand calling for insurance information is not the norm in most medical fields, for more information on that visit our insurance FAQ page.
Yes! Our goal is to look at the client as a whole. Any information you can provide to give the psychologist a full picture of what has already occurred can be submitted in advance to our front desk, uploaded to the patient portal or brought with you. It would be ideal to submit anything before your initial appointment so the psychologist can review prior to your arrival.
If your child is over 16 and is agreeable to participating in the initial appointment then they should come. Please inform the front desk as the initial session is then divided for the parents and the teen to meet with the psychologist separately. Young children should not be present for the initial session.
The psychologist and the client/parents will review and discuss the completed Developmental History form, which focuses on the client’s presenting concerns andthe overall history of the presenting problem. This is a one hour session where the psychologist is seeking to determine what assessment measures need to be included in the assessment based upon considerations of strengths and deficits.
We can accommodate this. In the case where parents are divorced, or there are more than one caregiver and the initial session cannot be done together please talk to the front desk to discuss and make appointments. to this item.
The total assessment process typically takes around 2 months, but that also depends on the current office load and appointment lead time. While we stay busy year round, the Fall season is our busiest so if your intent is to have an assessment complete before the end of the calendar year be sure to start the process and make appointments as early as possible.
No, the initial session is for the psychologist to discuss the client’s issues and get a full picture of what is going on. The full process of assessment and diagnosis can take around 2 months. If you or your child is in crisis, please discuss this with your psychologist who can assist with references to any emergency professionals which may be needed in the short term.
Each assessment will typically have anywhere from one to three testing appointments. How many and how long they are depend on the specific testing battery (group of tests) that has been tailored based upon the client.
As testing can be emotionally draining we try to stick with one appointment per day and have them fairly close to each other, ideally within the same week. If a client is closer to an adult, we can schedule testing in the morning.
Yes, the link to complete these forms will expire within 30 days, but all should be completed within 2 weeks of delivery. Testing/Data collection is not considered complete and the scheduling of the Feedback Session cannot occur until this collection is finished.
If your link is not working, contact our psychometrician or front desk to have them recreate and resend this for you.
If your child is under the age of 12, or your child has special needs you will need to stay within the vicinity of the office should the child need to go to the bathroom or need assistance. We have a waiting room with wifi you are welcome to wait in, or there is a building breakroom that also has seating. You are also welcome to wait in your car or stay close enough that we can text should you be needed.tem.
This is a case specific decision, please discuss this with your psychologist in person or over secure email.
We will provide water for drinking, if you or your child’s testing session will be long enough to need a snack break you are welcome to bring a small snack.
We try to schedule all testing in the morning. Testing results tend to be better if administered during these hours and not after a draining school or work day. We can provide a school note for all appointments if required.
Testing can be mentally and physically draining for the client. A child may not be up for returning to school. For every appointment, touch in with the front desk on your way out to confirm your next testing appointment, or see if it is possible to make your feedback appointment if all data collection is complete.
If your child is over 15 years old and you would like them to discuss the assessment findings with the psychologist, please let the front desk know in advance so we can arrange to divide the appointment between parents/caregivers and the client.
This is typically discussed in the initial session with the psychologist so we can accommodate your needs and include it in the scope of the contract. If this request should come after the contract is signed, please contact the front desk to discuss and make arrangements.
Assessments are driven by the scientific data determined by (descriptive words – certified, industry-standard tests. The battery of tests for a client provides a collection of data which is then holistically interpreted by your psychologist who has the background of the client and is experienced in this field. As questions arise after the feedback session, we would love to answer them and provide background for any diagnoses that are provided in the report. If you still feel uncertain as to the outcome and would like a second opinion, the final report will provide the testing data which can be provided to another expert to review.
Once the feedback session is complete, within a few business days you will receive a Diagnosis and Treatment Plan which is 1-3 pages long. This is a summary of the results as discussed in the feedback session and can be used immediately with schools, work, or service applications. Within 4-6 weeks you will receive a full comprehensive report which is typically 30-40 pages long will provide all of the details of the testing completed, conclusions & diagnoses, recommendations, and resources.
Yes, if this is desired, discuss this with the psychologist at the feedback session so the alternative report can be created at the same time as the full report with no extra charge. Should you require an additional report after the full report has been issued and the assessment is complete please contact the front desk to discuss what specifically is needed.
Psychological and Neuropsychological reports typically are considered current for 3 years by State and National professional organizations. If the client is utilizing this report for accommodations or services, please check with the providing organization as each may have its own guidelines for the frequency of assessments.
The report is considered part of the client’s file. Client files for an adult are retained for 7 years. Client files for a minor are retained for at least three years past the age of majority (age 18), or seven years, whichever is longer.
This will be discussed and agreed upon on a case-by-casee basis before the testing begins. Any report authorization is clearly stated in your contract, assessment policies/agreement, and/or record release form which require signature authorization.
Genesis was founded in 2020 by Dr. Chad Kraska in order to fill a niche for high-quality neuropsychological assessments in Charlotte, NC, for individuals with neurodevelopmental deficits who are in need of treatment. These strength-based assessments provide clarity for the entire treatment team and chart a clear path forward.
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